top of page



Our mission is to empower human beings to realize their full potential. We provide professional and management development training and coaching services to individual and organizational clients in the U.S. and globally. Our core values are integrity, respect, collaboration, excellence and well-being.


Owner | Organizational Psychologist & Coach   

For over a decade, Susan Otim-Neal has worked with a diverse range of public and private organizations to strengthen their performance and effectiveness. She has worked for Fortune 500 companies in key management consulting roles in Finance and Human Resources. A science-practitioner, Susan applies psychological theories and principles to business strategy to help clients improve their leadership and professional development outcomes. 


Susan designs holistic and evidence-based learning interventions. She collaborates with clients to increase their clarity, capacity, and skill, whether coaching leaders one-on-one to develop their emotional intelligence and executive presence, or facilitating meaningful group interactions to enhance team performance. Intrigued by, and skilled in identifying the unique qualities that distinguish one human being from another, Susan enjoys figuring out how people who are different can work together more productively. 


Ms. Otim-Neal has expertly fortified leaders to encounter challenges and withstand adversity, and facilitates individual and workplace resilience programs. From entry-level management to the C-Suite, she has coached and developed diverse professionals to advance. Susan has worked with emerging and experienced leaders at Healthcare, Technology, Finance, Government, and global Nonprofit organizations.


A frequent presenter on topics related to inclusive leadership, career advancement, and well-being, Susan has been featured as a guest Coach or speaker at diversity leadership conferences, universities, and religious and community organizations. She has a Master's degree in Industrial and Organizational (I/O) Psychology from the University of Maryland, College Park, and a Bachelor's in Finance from George Mason University where she was also a Captain of the Women’s Basketball team.


An ICF Professional Certified Coach (PCC), and certified Integral Coach® and Integral Team Coach through the New Ventures West coaching program, Susan also holds certifications in Emotional Intelligence, Diversity, Equity & Inclusion, Group Process Design and Facilitation, and various assessment instruments. She coaches to the human and organizational soul, supporting clients to bring their whole selves to life, and their best selves to work. Susan has been an active member of numerous professional associations and community organizations to include Institute of Coaching (IOC), International Coaching Federation (ICF), and Society for Industrial and Organizational Psychology (SIOP).  She aspires to act justly, love mercy, and walk humbly with God (Micah 6:8), and currently lives in Maryland with her husband and their young son. 

bottom of page