Susan Otim-NealAug 2, 20173 min read4 Steps To Building Trust“The ability to establish, grow, extend, and restore trust is the key professional and personal competency of our time.” – Stephen Covey...
Susan Otim-NealApr 30, 20172 min read3 Types of Trust We Practice In Relationship“Authentic trust…embraces the possibilities of distrust and betrayal as an essential part of trust.” – R. Solomon & F. Flores, Building...
Susan Otim-NealMay 3, 20161 min readAre You Setting Clear Expectations?Too often, managers do not communicate the goals and requirements of their team, and instead leave team members unsure of what to do and...
Susan Otim-NealApr 5, 20161 min readEffective ListeningWhether you are the leader of your home or of a large organization, effective listening is a skill that will help you improve your...